Shipping & Returns
Shipping Policy
Welcome to Eternal Ramos' Shipping Policy! We take pride in ensuring that your custom eternal rose bouquets are carefully packaged and delivered to you in a timely manner. Our shipping methods are designed to preserve the beauty and freshness of our exquisite roses while keeping the costs affordable for you.
If you have any specific shipping preferences or requests, feel free to reach out to our customer support team, and we will do our best to accommodate your needs.
Return & Exchange Policy
At Eternal Ramos, we want you to be absolutely thrilled with your eternal rose bouquet. If for any reason you are not completely satisfied with your purchase, please contact us within 14 days of receiving your bouquet. We will be happy to arrange an exchange or provide you with a full refund.
Please note that custom or personalized bouquets are not eligible for return or exchange unless they arrive damaged. We are committed to ensuring that you are delighted with your experience at Eternal Ramos, and we strive to make every purchase a special one for you.